Responsible Gaming
Gaming Should Be Entertainment
At LeoVegas Online Pokies NZ, we believe online gaming should be an enjoyable form of entertainment, never a way to earn money or solve financial problems. Playing pokies carries real financial risk, and it's important to approach gaming responsibly and within your means.
Age Verification
LeoVegas Online Pokies NZ is only available to individuals who are 18 years of age or older. New Zealand law requires all players to be of legal gambling age. If you are under 18, you must not attempt to register or play on our platform.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in your own behaviour? If so, help is available:
- Spending more time or money on gaming than intended
- Chasing losses by gambling more to try to recover money lost
- Hiding your gambling from family, friends, or partners
- Gambling to escape stress, anxiety, depression, or other negative feelings
- Neglecting work, study, or family responsibilities due to gaming
- Borrowing money or using savings to fund gambling
- Experiencing irritability or anxiety when unable to gamble
- Lying about the extent or frequency of your gambling
- Feeling a loss of control over your gaming behaviour
Self-Help Tools & Controls
LeoVegas provides responsible gaming tools to help you maintain control:
- Deposit Limits: Set a daily, weekly, or monthly limit on how much you can deposit
- Loss Limits: Define a maximum amount you are willing to lose during a session
- Reality Checks: Enable pop-up reminders during play to track your session duration and spending
- Time-Out: Take a temporary break from gaming for a set period (24 hours to 6 weeks)
- Self-Exclusion: Permanently close your account if you believe you cannot control your gambling
These tools are available in your account settings. We encourage you to use them as part of your responsible gaming strategy.
Support & Helpful Resources
If you're concerned about your gaming behaviour, confidential help is available through these trusted organisations:
New Zealand
- Gambling Helpline Aotearoa: 0800 654 655 (Free, confidential, 24/7) — www.gamblingsupport.org.nz
- Problem Gambling Foundation: www.pgf.nz — Offers counselling, support groups, and resources
International Resources
- UK - GamCare: www.gamcare.org.uk — Support and counselling for problem gamblers
- UK - GamStop: www.gamstop.co.uk — National self-exclusion scheme
- Australia - Gambling Help Online: www.gamblinghelponline.org.au — Counselling and support
- Canada - Responsible Gambling Council: www.responsiblegambling.org — Education and treatment resources
- USA - National Council on Problem Gambling: www.ncpgambling.org — 1-800-522-4700 (Confidential helpline)
Get Help Today
If you think you or someone you know may have a gambling problem, please seek help immediately. There is no shame in asking for support — trained counsellors are ready to listen and assist you, completely confidentially.
Contact the Gambling Helpline Aotearoa on 0800 654 655 or visit www.gamblingsupport.org.nz
Remember: Gaming should always be fun and within your control. If it's not, help is available.